Effective Date: January 1, 2017
Last updated: May 14, 2025
McHenry Counseling ("McHenry Counseling," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.mchenrycounseling.com or use any related online services (collectively, the "Site").
Category
Examples
How We Collect
Information You Provide Directly
Name, email address, phone number, insurance details, appointment notes, feedback messages
Online forms, SimplePractice scheduling portal, email, phone calls
Protected Health Information (PHI)
Health history, symptoms, treatment notes
Secure client portal (SimplePractice) and in‑office intake paperwork
Automatically Collected Data
IP address, browser type, device identifiers, pages viewed, time on page, cookies
Site analytics (e.g., Google Analytics), server logs, cookies
Third‑Party Sources
Payment processors, referral partners
Via integrated third‑party platforms only as authorized by you
To provide counseling services and schedule appointments.
To communicate with you (confirmations, reminders, updates, newsletters).
To comply with legal/ethical obligations, including HIPAA, state, and federal laws.
To improve our Site and services through aggregated analytics.
For limited marketing—with your explicit consent—we may send practice news or mental‑health resources. You can opt out at any time.
We process personal data on one or more of the following grounds: (a) your consent; (b) performance of a contract for counseling services; (c) compliance with legal obligations; (d) our legitimate interests in improving the Site and protecting the practice, provided those interests are not outweighed by your rights.
We do not sell or rent your personal information. We may share it only:
With service providers who help us operate the Site (e.g., SimplePractice, Google Analytics, payment processors) under confidentiality agreements.
With clinical staff within McHenry Counseling who need the information to provide care.
When legally required (e.g., subpoenas, mandatory reporting) or to protect the rights, property, or safety of clients or others.
In connection with a business transfer, subject to standard confidentiality protections.
Access / correction: You may request a copy of, or correction to, your personal information (including PHI) by emailing p.mchenrylpc@gmail.com.
Opt‑out of marketing: Click the unsubscribe link in any marketing email or contact us directly.
Cookie controls: Adjust your browser settings or reject non‑essential cookies via our cookie banner.
Data portability & deletion: Where applicable law provides, you may request that we transmit or delete certain data.
We use industry‑standard technical, administrative, and physical safeguards to protect personal information, including encryption of PHI in transit and at rest. Records are retained in accordance with HIPAA and Texas licensing regulations, typically 7 years after the last client encounter (or longer for minors, per state law).
The Site is not directed to children under 13. We do not knowingly collect personal information from anyone under 13 without verifiable parental consent.
If you become a client, you will receive (or may download) a separate Notice of Privacy Practices detailing how we handle your PHI under HIPAA. That notice governs in the event of a conflict with this Privacy Policy.
We may update this Policy from time to time. Changes take effect when posted on this page with a revised "Last updated" date. Significant changes will be highlighted or communicated directly.
Questions or concerns?
Email:pauline@mchenrycounseling.com
Phone: 832‑977‑6138
Mail: McHenry Counseling, 17077 N. Texas Ave. Unit 58837, Webster Texas 77598